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Q: How many estimates do I need?
A: The law does not require you to get more than one estimate.
Q: Do I have to use a particular body repair shop?
A: You are not required to use any particular shop. You choose the body shop to perform the repairs.
Q:What is a direct repair shop?
A: A direct repair facility is a body shop that works directly with your insurance company as a preferred shop. Body shops earn the right to be in preferred shop programs by meeting certain requirements. These include having certified technicians, using the proper equipment, and most importantly, having a record of satisfied customers. When you use a preferred shop, the repair process is streamlined. A preferred shop actually writes the estimate, orders the parts, and repairs your vehicle without having to wait for an insurance adjuster. Insurance companies constantly monitor their preferred shops to ensure quality repairs.
Q: How can I get a rental car?
A: If you need a rental car, we can help you make the necessary arrangements. Insurance companies will only pay for a rental car if you have that option on your policy. Check your policy and/or call your insurance company to find out if you have rental coverage and what your specific limitations are.
Q: How long will the repairs to my vehicle take?
A: Your estimator can give you an estimate of the time it will take to complete the repairs to your vehicle. As a general rule, driveable cars are scheduled in on Monday and whenever possible delivered back to customers by Friday. Be sure to check with your estimator for the specifics on your vehicle.
Q: Can you match the paint color?
A: Today's modern factory finishes incorporate multiple layers of highly specialized paints. Weaver's Body Shop, Inc. has made a major investment in the finest paint system available and constantly upgrades its technology and equipment to ensure that each vehicle's paint matches. At Weaver's Body Shop, Inc. we use the Chroma-Vision system which allows us to accurately match your specific vehicles paint formula. We take special pride in our ability to match factory finishes as the final step in the restoration process.
Q: If my frame is damaged is it a total loss?
A: No. A car is a total loss only when the price of repairs exceeds the insurance companies determined value of your vehicle. Nowadays, most cars are built using unibody (frame and body as one) construction. Our highly skilled technicians, with the aid of our state-of the-art systems , can return your vehicle to its original factory specifications. If it is determined that the frame section is bent beyond repair, that section can simply be replaced.
Q: Will the parts be ordered before I drop off my vehicle for repairs?
A: Absolutely. We generally order your vehicle's parts at the time that we write the estimate and schedule your vehicle for drop-off a couple of days later. This enables us to provide quicker turnaround time.
Q: Can I get other service work done on my vehicle while it is in the body shop?
A: Yes. Just let your estimator know what other work you would like done so that he can make the necessary arrangements.
Q: Is there a warranty on the repairs to my vehicle?
A: Yes. Weaver's Body Shop, Inc. guarantees all of their repairs.
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