Frequently asked questions

The law does not require you to get more than one estimate.

You are not required to use any particular shop. You choose the body shop to perform the repairs.

A direct repair facility is a body shop that works directly with your insurance company as a preferred shop. Body shops earn the right to be in preferred shop programs by meeting certain requirements. These include having certified technicians, using the proper equipment, and most importantly, having a record of satisfied customers. When you use a preferred shop, the repair process is streamlined. A preferred shop actually writes the estimate, orders the parts, and repairs your vehicle without having to wait for an insurance adjuster. Insurance companies constantly monitor their preferred shops to ensure quality repairs.

If you need a rental car, we can help you make the necessary arrangements. Insurance companies will only pay for a rental car if you have that option on your policy. Check your policy and/or call your insurance company to find out if you have rental coverage and what your specific limitations are.

Your estimator can give you an estimate of the time it will take to complete the repairs to your vehicle. As a general rule, driveable cars are scheduled in on Monday and whenever possible delivered back to customers by Friday. Be sure to check with your estimator for the specifics on your vehicle.

Today’s modern factory finishes incorporate multiple layers of highly specialized paints. Weaver’s Body Shop, Inc. has made a major investment in the finest paint system available and constantly upgrades its technology and equipment to ensure that each vehicle’s paint matches. We take special pride in our ability to match factory finishes as the final step in the restoration process.

No-   A car is a total loss only when the price of repairs exceeds the insurance companies determined value of your vehicle. Today, most cars are built using unibody (frame and body as one) construction. Our highly skilled technicians, with the aid of our state-of the-art systems , can return your vehicle to its original factory specifications. If it is determined that the frame section is bent beyond repair, that section can simply be replaced.

Absolutely!  We generally order your vehicle’s parts at the time that we write the estimate and schedule your vehicle for drop-off a couple of days later. This enables us to provide quicker turnaround time.

Yes-   Our Hanover location has a full service mechanical shop. Just let your estimator know what other work you would like done so that he or she can make the necessary arrangements. Additionally, we offer these services

1.  Spray-in bedliner
2. Wash and wax
3. Full detail inside and outside
4. Paintless dent removal
5. Pinstriping
6. Seat and dash repairs
7. Headlight reconditioning